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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
August 31, 2021 | by Diebold Nixdorf
Retailers are at a critical inflection point: evolve consumer and staff journeys—including store infrastructure—or risk being outperformed by more agile retailers. We encourage retailers to assess their IT and business teams to find ways to improve the customer experience and staff journeys with mobile technology. We talked to retail strategy expert Bill Inzeo and our own Anja Popp about how mobile journeys can enhance the shopping experience and offer certain segments the option they’ve been waiting for.
August 03, 2021 | by Reint Jan Holterman
Vynamic Smart Assist provides real-time status of touchpoints or transactions anytime, anywhere, in-store, on any device. An assistant can easily clear an intervention and support customers on short notice.
July 22, 2021 | by Reint Jan Holterman
Vynamic Smart Control – Screen Mirroring gives consumers more control over their transactions and provides more options for an engaging in-store experience. For consumers who have concerns around touching devices in stores, it provides an additional avenue to conduct their transactions.
June 24, 2021 | by Diebold Nixdorf
Customers want to be more in control of their shopping journeys, and they no longer accept restrictions and friction that slow down the buying process. In this whitepaper, you will learn how to enhance the customer experience with advanced self-service technology.
May 12, 2021 | by Reint Jan Holterman
It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies
March 13, 2020 | by Arvin Jawa
Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.
October 30, 2019 | by Diebold Nixdorf
Self-Service Software Flexible Enough to Fit Any Retail Environment
November 27, 2017 | by Carl von Sydow
Legacy infrastructure and limited budgets can hamstring efforts to update retail checkout.
October 10, 2017 | by Reint Jan Holterman
Mobile self-scanning empowers consumers w/ real-time information about products, shelf locations, prices, promotions and recommendations while they are actually shopping. Find out more about this growing trend.